Order Tagging and Risk Flags (Secondary Check)
BlueCheck's age verification app integrates with your Shopify orders dashboard to display additional verification information on your orders. This helps prevent merchants from sending out orders that have not been verified. The two ways BlueCheck does this are Order Tags and Risk Flags.
Order Tag | Defintion |
|---|---|
Age Verified | applied when order is successfully verified and verification is approved |
Age Verification Failed | applied when order is successfully verified and verification is failed or when verification is not completed withing 3 days |
Age Verification Required | applied when order has not completed necessary age verification |
Age Verification Not Required | applied when the order does not need to complete verification, ie skipped orders |
Age Verification Shipping Blocked | applied whenever the order restricted by region rules |
BlueCheck adds an 'Age Verified" order tag to each Shopify order placed on your store using BlueCheck's age verification app. If an order does not have the tag, the order was not verified by BlueCheck. You can see screenshots showing example orders with the order verified tag below.
If an order is not verified, BlueCheck adds a high risk flag to the order. The order page will show a banner at the top of the order page warning that the order has not been verified. You can see an example of the banner alert and the fraud status indicator below.
BlueCheck has set the risk analysis score to high on the order below, as it has not been verified with the message "Age Verification Not Completed"
Additionally, BlueCheck will also add a tag "Age Not Verified" to orders that have not been verified.
As with unverified orders, when a customer fails the verification the hisk risk banner is displayed and the fraud risk score is set to high. In this case the tag "Age Verification Failed" is added to the order as well. Additionally, failed orders can be automatically cancelled, refunded and restocked.
